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Privacy Policy

At GBG Europe F&A, we are committed to maintaining your privacy. Our privacy statement is given below.

This statement may change and should be viewed regularly. Any changes made will also be notified through our newsletter and updated on our website.

GBG Europe F&A do not sell, rent or loan any identifiable information regarding our customers to third parties without your consent.

We comply with the standards, procedures and requirements laid down in the UK Data Protection Act to ensure personal information you give us is kept secure and processed fairly and lawfully.

For our newsletter subscription, we will ask for your name and email address. Postal address, contact telephone number and date of birth are optional but may be used to tailor promotions to your requirements.

Email alerts and newsletters will be sent to inform of new products, events and special promotions from GBG Europe F&A and the brands that they represent.

For competition entries, we will ask for your name, email address, postal address and contact telephone number. Date of birth is optional.If you do not want to receive further email alerts from GBG Europe F&A, you can opt out by checking the box on the entry form.

If you no longer wish to receive email alerts, please simply unsubscribe from the email by clicking the unsubscribe link or send an email to our customer services department on writing ‘unsubscribe’ in the subject heading. Alternatively you can call us on 01252 533561

GBG Europe F&A accepts no responsibility for the content of any site to which a hyperlink from this site exists. Such links are provided for you your convenience on an ‘as is’ basis with no warranty, express or implied, for the information provided within them.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Modalu Online, 20 Broadway studios, 2nd Floor, London, W6 7AF.


What are Cookies?

Cookies are text files containing small amounts of information that allow our website to recognise your device. They are then downloaded to your device when you visit the website, if you agree to the site doing this. The cookies are then sent back to our website on each subsequent visit, or to another website that recognises that cookie.

Cookies are very useful as they allow our website to recognise your device and are widely used to make websites work more efficiently, to let you navigate between pages, to remember your preferences and to generally improve your user experience on our website. They can also help to ensure that any adverts you see online are tailored to be more relevant to you and your interests.

Our website uses cookies to distinguish you from other users of This helps us to make improvements to provide you with a better user experience when you browse our site. Some of the cookies we use are called ‘analytical cookies’; these allow us to recognise and count the number of visitors to our site, and to also see how they move around the site when they are browsing. This helps us to improve the user journey on our site, by ensuring that users are finding exactly what they are looking for.

Cookies do not contain any confidential information about our visitors, such as your home address, telephone number or credit card details. We will never share or exchange cookies with any other websites, however please note that our affiliates may also use cookies that we have no control over.

Unless you have adjusted your browser settings so that it refuses cookies, our system will issue cookies and download them onto your device when you enter our website. If you do not want to allow us to download any cookies onto your device then please adjust your settings in the Tools section of your browser.

If you don’t change your browser and continue to use our site, we will assume that you consent to us continuing to download cookies onto your device.

Whether or not you allow us to download cookies is completely up to you. However, if you choose to disable cookies by changing your browser settings our website and its features may not necessarily work in the same way or produce the same personalised experience. If you delete all of your cookies you will have to update your preferences with us again. If you use a difference device, computer profile or browser you will have to tell us your preferences again.

COOKIE nameCOOKIE Description
CART The association with your shopping cart.
CATEGORY_INFO Stores the category info on the page, that allows to display pages more quickly.
COMPARE The items that you have in the Compare Products list.
CURRENCY Your preferred currency
CUSTOMER An encrypted version of your customer id with the store.
CUSTOMER_AUTH An indicator if you are currently logged into the store.
CUSTOMER_INFO An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS Stores the Customer Segment ID
EXTERNAL_NO_CACHE A flag, which indicates whether caching is disabled or not.
FRONTEND You sesssion ID on the server.
GUEST-VIEW Allows guests to edit their orders.
LAST_CATEGORY The last category you visited.
LAST_PRODUCT The most recent product you have viewed.
NEWMESSAGE Indicates whether a new message has been received.
NO_CACHE Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history if you have asked the site.
POLL The ID of any polls you have recently voted in.
POLLN Information on what polls you have voted on.
RECENTLYCOMPARED The items that you have recently compared.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDS The products that you have recently viewed.
WISHLIST An encrypted list of products added to your Wishlist.
WISHLIST_CNT The number of items in your Wishlist.


_utma, _utmb, _utmc, _utmz We use Google Analytics to collect information about how visitors use our site. The cookies collect information anonymously, including the number of visitors to the site, where visitors have come to the site from and the pages they have visited. We use this information to compile reports and to help us improve the site. Our use is subject to Google’s current cookie policy, which you can find here:



If you have any comments or queries relating to our privacy policy, please email
Updated September 2011.